Welcome to CX In Context!
Sometimes, we can’t get into as much detail as we’d like during the podcast. On CX In Context, our host Mary takes the timeliest and most thought-provoking concepts from each episode’s discussion and puts them into a practical business context; in other words, why they should matter to you.
This episode, we take some key points from Amelia Dunlop (CXO Deloitte Digital) and her views on the human experience at work. She challenges the idea that feeling love and compassion at work is like breaking down a wall between church and state. Understanding people from a human perspective makes us better people, and by extension, better at our jobs, too.
Check out the full episode: https://voicesofcx.com/elevating-the-human-experience-amelia-dunlop/
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About Voices of CX Podcast
The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table.
📩Got something to say about CX or want to be featured on the show? Let us know! Email the Producer ([email protected]).